Privacy Policy

True Peaks Media LLC ("True Peaks Media," "we," "us," or "our") respects your privacy and is committed to protecting it through this policy. This Privacy Policy explains what information we collect when you visit truepeaksmedia.com (the "Site"), how we use it, and the choices you have.

By using the Site, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use the Site.

Information you provide directly: if you fill out a contact form, book a call through our scheduling tool, or email us, we collect what you submit, typically your name, email address, company name, and the contents of your message.

Information collected automatically: like most websites, we automatically collect certain technical information when you visit, such as your IP address, browser type, device type, pages viewed, and referring URLs. We only collect this kind of analytics information if you have accepted cookies through the consent banner on the Site. See "Cookies and Tracking Technologies" below.

When you first visit the Site, you'll see a cookie consent banner. Cookies that are strictly necessary for the Site to function are always active. Analytics cookies (see below) are only activated if you click "Accept." If you click "Decline," they never load.

We use Google Analytics (GA4) to understand how visitors use the Site, so we can improve it over time. Google Analytics may set its own cookies and collect data according to Google's own privacy policy. You can change your cookie preference at any time by clearing your browser's local storage for this Site, or by contacting us directly.

Our Contact page uses Calendly to let you book a call with us directly. When you use that scheduling tool, the information you provide (such as your name, email, and selected time) is collected by Calendly and handled under Calendly's own privacy policy, not this one.

We use standard cloud infrastructure providers to host the Site and store the data described above. These providers process data only on our behalf and are not permitted to use it for their own purposes.

We use the information we collect to respond to your inquiries, schedule and prepare for calls, operate and improve the Site, understand how visitors find and use our content, and comply with legal obligations. We do not sell your personal information to third parties.

We keep the information described above for as long as reasonably necessary to fulfill the purposes outlined in this policy, or as required by law. You can ask us to delete information we hold about you at any time. See "Your Rights and Choices" below.

You can ask us, at any time, to tell you what personal information we hold about you, to correct it, or to delete it. You can also decline analytics cookies at any time through the cookie banner or by clearing your browser storage. To exercise any of these choices, contact us using the details below.

The Site is not directed at children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it.

We take reasonable technical and organizational measures to protect the information we hold. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We'll update the "Last updated" date below when we do. We encourage you to review this page periodically.

If you have any questions about this Privacy Policy or how we handle your information, contact us at team@truepeaksmedia.com.